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Mark One provides world class solutions for a variety of industries and business sectors in both Inbound and Out bound Call Center activities. Our 24×7 Support system backed by expert customer contact Architects ensure that your customers get whatever support they need and whenever they need it. Mark One harnesses and integrates different disciplines and specializations with one end in view, "the solutions of problems".

Mark One deploys the latest technology on an on going basis so that we can deliver the best possible services and solutions to our customers at all times.

Knowledge Services
Service Strategies
Customer Loyalty Management
Credit Controls and Management
Service Audits
Training need Analysis
Outsourcing design & monitoring
Scorecard management
Service Analytics
Information Services
Information consolidation
Data Base creation and Management
Multi-channel Management
Data Analytics
Usage Anlytics
Data Validation
Publishing Scorecards
Training & Certification
Management Roles
Supervisory Roles
Frontline Roles
Frontline Certification
Designing & Analyzing Customer Satisfaction
Designing & Managing Mystery Shopper Programs
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