Mark One has acquired significant competencies in deploying Customer Contact Technologies and defining optimum processes to achieve maximum cost and customer satisfaction benefits. Thus helping customers/client organisations to save precious monetary and human resources in achieving their customer goals.

Mark One works as a One Stop solution point for complex customer management problems in the areas of

• Customer information, segmentation and account creation
• Consumer identification and contact point verification
• Consumer credit set-up and collections management
• Consumer contact and complaint management
• Self Service Solutioning and adaptation

Mark One has centralised technology centre which connects its field operatives spread across the country with a customised Personal Communication Device which enables paperless information exchange saving time and money, benefiting the customer and also providing convenience and comfort to the end consumer.